Cover Letter

RE: Application for the position of the IT Support Helpdesk

Dear Ms Blyth,

The skills and knowledge required in this position are the ability to communicate and listen to others as well as the knowledge of operating systems, hardware operation, leading software, local and wide area networks. Also you must have excellent problem solving skills as well as the ability to make decisions independently and lastly can work well under pressure and can prioritise work.

I have demonstrated these skills in mainly in classroom scenarios, typically occurrences of the portrayal of these skills are as follows: having to quickly finish a task and/or activity whether it may be jotting down notes or finishing off a work sheet. Secondly I take the initiative to help others in times of need, for example when people need assistance in certain fields that I specialise in. Lastly, I have demonstrated problem solving skills in small yet somewhat important times that largely/ vastly accumulated over the times where it be helping classmates or assisting the teacher.

Through my previous areas of study in IT Units 1 and 2, I fell that I accompany the skills with me to be able to; troubleshoot technical issues and the ability to passively assist any individual. Additionally, I am a keen and strife to accomplish given task in the fastest, yet the most precise way possible to continue my growth and perfection in the area of IT.

With kind regards,

Aaron Phetsomphou